Electronic signature activation

  • Buy
  • Activate
  • Confirm your identity
  • Send documents
  • Install software
  • Download the certificate


Buy an electronic signature

You can do it in three convenient ways:

Tip: You need a qualified certificate to electronically sign documents. That’s why in these instructions you will see the term “certificate”.


Activate it on your own – by filing an application form

Open the Certum Panel , sign up or log in. To apply for a certificate, click the button “File an application”. The system will guide you through the process step by step.

In the “Applicant’s Data” section input the personal data of the person applying for a qualified certificate. These data include first name, last name, ID, PESEL number, date and place of birth and contact information. In the last step, you need to agree to the processing of your data. This is necessary to get a certificate.

You can also visit one of our Points of Sale – then, all formalities can be arranged during one meeting.

Activate online – with the help of an Operator NEW

You can now go through the activation and identification process 100% remotely. You simply need to call one of our Points of Sale.

You will need an ID, internet connection, a device with a webcam, a Polish bank account which is owned by you and a cell phone.

Begin by contacting one of our Points of Sale see the map

You will be sent a text message by the Operator. In it, you will find a link to a tool called Ariadnext – click on it to start the remote identification process. The system will guide you through all the steps. You can find a detailed description of the remote identification process in our instruction (download the instruction).

Why choose this method? If you apply online:

  • You will arrange all the formalities without leaving your house.
  • You will activate the new certificate for the Certum Card or a mobile electronic signature SimplySign.
  • You will have access to immediate support at every stage of the process.

Confirm your identity

Confirm your identity

Note: you should only complete this step if you don’t use the online activation process.

Identity verification is a necessary step in the process of applying for an electronic signature.

To complete it, prepare your ID or passport and the documents we generated for you. Take them to:

Send documents

Send documents

Note: you should only complete this step if you don’t use the online activation process.

If you visit one of our Points of Sale, all formalities can be arranged during one meeting.

If you went to a notary office to confirm your identity, send us the documents (in the paper form) to the following address:

ul. Bajeczna 13
71-838 Szczecin

Install software

Install software

Before you download the qualified certificate:

Download the certificate

Download the certificate

Your qualified certificate will be issued within 7 business days after we receive your documents. You will be able to download your qualified signature electronically, you will get the link to it in an email. If you decide to visit one of our Points of Sale, you can use an additional service and get the certificate in 30 minutes or on the next business day (additional charges apply).

Depending on the option you purchased, your certificate needs to be saved on a Certum card or on a cloud card in SimplySign app.

Comprehensive support at every stage


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